Media Storage

Supported Media Types

Supported Media Types Supported Media Types Summary: By the end of this guide, you will understand the supported media types of the CRM. Accessing the Media Storage The Media Storage is a centralized repository for hosti

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Supported Media Types

Summary:

By the end of this guide, you will understand the supported media types of the CRM.

Accessing the Media Storage

The Media Storage is a centralized repository for hosting your brand's media resources. This consolidation allows for efficient management of assets, eliminating the need for a cluttered desktop and enabling access to your resources from anywhere.

Begin by accessing the Media Storage on the left-side panel of your CRM. 

Supported Media Types – figure 1

Below is a breakdown of supported media formats and their respective file size limits:

Image Formats

  • PNG (.png)
  • JPEG (.jpg, .jpeg, .jfif, .pjpeg, .pjp)
  • TIFF/X-TIFF (.tif, .tiff)
  • WEBP (.webp)
  • SVG (.svg)
  • ICON (.ico, .cur)
  • GIF (.gif)

Document Formats

  • PDF (.pdf)
  • Word Doc (.doc, .docx)
  • Excel (.xls, .xlsx, .xlsm)
  • PPT (.ppt, .pptx, .pptm)
  • Text (.rtf, .txt)

Video Formats

  • AVI (.avi)
  • QuickTime (.qt, .qtc, .mov, .moov)
  • MP4 (.mp4)
  • Ogg (.ogv)
  • Windows Media Video (.wmv, .asf)
  • WebM video (.webm)

Audio Formats

  • AIFF (.aif, .aiff, .aifc)
  • MIDI (.mid, .midi; audio/x-midi)
  • Windows Audio (.wav; audio/x-wav)
  • Ogg (.oga)
  • WebM audio (.weba)
  • MPEG (.mp3)

Feature-Specific File Size Limits and Formats

Different CRM features have specific file size limits and accept certain media formats:

Funnels

  • Videos: 4GB
  • Audio: 100MB
  • Images: 100MB
  • Files: 100MB

Social Planner

  • Maximum file size: 10MB
  • Accepts: PNG, JPEG, GIF

Memberships

  • Maximum file size: 50MB

Forms & Surveys

  • Maximum file size: 50MB
  • Note: Add a File Upload custom field to allow contacts to share files.

Practical Applications and Use Cases

Leveraging Media Storage can significantly enhance your marketing and sales efforts. Here are some practical applications:

  • Funnels: Use high-quality images and videos to create engaging landing pages.
  • Social Planner: Schedule posts with eye-catching images and GIFs to improve social media engagement.
  • Memberships: Enhance your membership site with downloadable resources, such as PDF guides or instructional videos.
  • Forms & Surveys: Collect valuable information and feedback by allowing file uploads in surveys.

Troubleshooting and FAQs

Q: What if my file exceeds the size limit? 

  • A: Consider using compression tools to reduce file size without significantly impacting quality.

Can I convert files to a supported format? 

  • A: Yes, numerous online tools and software can convert files to compatible formats.


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