Conversations

Live Chat Live Chat Summary: Live Chat is a dynamic real-time communication tool that empowers website visitors to establish direct and instant communication with users through a feature-rich web chat. Live Chat is a dyn

Manual Actions Manual Actions Summary: Keep all your team’s manual actions such as phone calls and SMS messages organized with Manual Actions. Keep all your team’s manual actions, such as phone calls and SMS messages, or

Manual Calls Manual Calls Summary: The Manual Calls action allows you to systematically organize and queue contacts requiring phone calls. The Manual Call Action feature is an essential tool for managing your call queue

Quick Filter Quick Filter Summary: Quickly manage your chats with ease by utilizing the Quick Filters button. Quickly manage your chats with ease by utilizing the Quick Filters button. This button is located to the right

Requesting Payment in Conversations Requesting Payment in Conversations Summary: How to Request Payment in Conversations with Quick Payment Links A big part of doing business is collecting payments from your customers, b

Sending Messages Sending Messages Summary: To compose and send messages within a client conversation, use the message box situated at the bottom right of the page. To compose and send messages within a client conversatio

Snippets Snippets Summary: The Templates section under the Marketing tab allows you to craft text message and email templates. The Snippets section under the Marketing tab allows you to craft text messages and email temp

Text & Email Snippets Overview Text & Email Snippets Overview Summary: Getting Started With Text & Email Snippets Within the Conversations section of your CRM, the Snippets tab allows you to craft text and email snippets

Trigger Links Trigger Links Summary: In this article, we'll take a closer look at trigger links. Trigger links are an excellent way to automate your campaigns. Trigger links are designed to start a response based on what

Understanding Attachment Size Limits for SMS and Email Communications Understanding Attachment Size Limits for SMS and Email Communications Summary: By the end of this guide, you'll know exactly how to manage your attach

WhatsApp Voice Notes WhatsApp Voice Notes Summary: This guide will walk you through the process of sending a voice note via WhatsApp, explore its practical applications, and provide answers to common questions. Voice not